Last updated: June 2026
HALPII is operated by HALPII S.A.C. (RUC 20615614841), with registered address at A.H. Cesar Vallejo, Mz H, Lote 9, Comas, Lima, Peru.
HALPII ("we", "our", or "the Platform") is a platform that connects people who offer skills and services with those who need them, available as a mobile application and web portal (portal.halpii.com). This Privacy Policy explains how we collect, use, store, and protect your personal information.
By using HALPII, you accept the practices described in this policy.
These data are used exclusively for the issuance of electronic receipts (boletas and facturas) to SUNAT. You can configure, modify, or delete them at any time from Settings > Billing information.
If you authorize it, we collect:
You can disable precise location at any time from your device settings. Precise location is not visible to other users; it is only used to calculate distances in searches.
To improve your search results, we store:
This information is saved locally on your device and periodically synced with our servers to maintain continuity between sessions. You can clear your preferences from the app settings.
We use your information to:
Your data is stored on secure servers. We may use cloud infrastructure providers (such as Microsoft Azure) to host our services. These providers comply with industry security standards.
Each user receives free storage (the amount is indicated in the app). You can purchase additional storage. Each file has a maximum allowed size (indicated in the app). Files are stored on secure servers and are only accessible by authorized users (you and the recipient in the case of chat files).
Important: When you delete a message or conversation, it is NOT immediately permanently deleted.
Transaction records and electronic receipts are retained in accordance with applicable tax obligations:
These data are retained for accounting, tax, and auditing purposes, even after your account is deleted, in compliance with applicable regulations.
Note: HALPII does not store or have access to banking data, card numbers, or personal financial information; card processing is performed directly by the payment processor (MercadoPago or dLocal).
Your account and data remain as long as you actively use the service. Accounts inactive for more than 24 months may be deactivated with prior notice.
When you request to delete your account:
This partial retention of dissociated data is necessary because it forms part of other users' experience and history (their received reviews, their conversations).
The following data is visible to other HALPII users:
The following data is NOT visible to other users:
HALPII does not sell, rent, or trade your personal data to third parties for advertising or marketing purposes.
We share information with the following service providers, exclusively to operate the platform:
| Service | Purpose | Data shared |
|---|---|---|
| Firebase Authentication | Phone verification via SMS (alternative channel) | Phone number |
| Twilio Verify | Sending OTP codes via SMS and WhatsApp | Phone number |
| Firebase Cloud Messaging | Push notifications | Device token |
| Firebase Crashlytics | Error reports | Device technical data, error logs |
| MercadoPago | Payment processing in Peru | Card data (directly, without passing through HALPII), amount, reference |
| dLocal Go | Payment processing in Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, Guatemala, Honduras, Mexico, Panama, Paraguay, and Uruguay | Card data (securely processed via HTTPS), amount, reference |
| Firebase Analytics | App usage analytics | Anonymous usage events (searches, views, interactions), device identifier |
| Nubefact | Issuance of electronic receipts to SUNAT | User tax data (name, DNI/RUC, business name), purchase details, amounts |
| Resend | Sending emails (OTP codes, receipts, notifications) | Recipient email address, message content |
| Microsoft Azure | App and database hosting | All service data (encrypted in transit and at rest) |
These providers are contractually obligated to protect your data and only use it for the stated purpose.
We only share additional information in the following cases:
We implement security measures to protect your information:
However, no system is 100% secure. We recommend:
In the event of a security breach affecting your personal data:
In accordance with Law No. 29733 (Personal Data Protection Law of Peru), you have the right to:
Request information about the personal data we hold about you.
Correct inaccurate or incomplete data from your profile or by contacting support.
Request the deletion of your account and associated data (subject to the 30-day retention period and the persistence of dissociated data described in section 3.6).
Object to the processing of your data for specific purposes.
Know which service providers we share your information with (detailed in section 4.4).
Withdraw your consent for data processing at any time, which may result in the inability to continue using the service.
To exercise these rights, contact us at: [email protected]
We will respond to your request within a maximum of 10 business days.
HALPII stores information locally on your device:
This information is deleted if you uninstall the app or log out.
If you access HALPII from the web portal, information is stored in your browser:
This information is deleted if you log out of the portal or clear your browser data.
HALPII is not directed at individuals under 18 years of age. We do not intentionally collect information from minors. If we discover that a minor has provided personal data, we will proceed to delete their account.
If you are a parent/guardian and believe your child has used HALPII, contact us at [email protected].
HALPII uses automated algorithms to:
These automated decisions do not have significant legal effects on you. If you believe the search results are inadequate, you can use the available manual filters.
We may update this policy from time to time. We will notify you of significant changes through:
We recommend reviewing this policy periodically. Continued use of the service after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to exercise your rights:
Email: [email protected]
Address: Lima, Peru
Supervisory authority: National Personal Data Protection Authority (ANPDP) of the Ministry of Justice and Human Rights of Peru.
This Privacy Policy is governed by the laws of the Republic of Peru, including Law No. 29733 (Personal Data Protection Law) and its regulations (Supreme Decree No. 003-2013-JUS). Notwithstanding this, users residing in other countries retain the rights granted to them by the mandatory data protection rules of their country of residence, as detailed in Section 13.
HALPII is incorporated in Peru, but we respect the rights that each country's legislation grants to its residents. In the event of a conflict, the mandatory data protection rules of the user's country of residence prevail. To exercise any of these rights, write to [email protected]; we will verify your identity before responding.
The rights described in Section 6 apply, in accordance with Law No. 29733. Supervisory authority: National Personal Data Protection Authority (ANPDP), Ministry of Justice and Human Rights of Peru.
If you reside in Brazil, the processing of your data is also governed by the Lei Geral de Protecao de Dados (Lei n.° 13.709/2018 — "LGPD"). As a data subject you have the right to: confirm the existence of processing and access your data; correct incomplete, inaccurate, or outdated data; anonymize, block, or delete unnecessary data or data processed in non-compliance with LGPD; port your data to another provider; delete data processed with your consent; know which entities we share it with; be informed of the possibility of not giving consent and its consequences; and revoke your consent.
Legal bases: your consent, performance of the contract, compliance with legal obligations, and our legitimate interest (security and fraud prevention). International transfer: your data may be stored on servers outside Brazil (for example, Microsoft Azure), with adequate security measures. Authority: Autoridade Nacional de Protecao de Dados (ANPD) — gov.br/anpd.
If you reside in the United States, particularly in California, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) apply. You have the right to: know/access the categories and specific pieces of personal information we collect; delete your information; correct inaccurate information; opt out of "selling"/"sharing" — HALPII does NOT sell your personal information nor share it for third-party behavioral advertising (see Section 4); and to not receive discriminatory treatment for exercising your rights. The categories of data we collect are detailed in Section 1. You may designate an authorized agent. Other states (Virginia, Colorado, Connecticut) grant similar rights through the same channel: [email protected].
If you reside in any other country where HALPII is available —including Argentina, Bolivia, Chile, Colombia, Costa Rica, Ecuador, Guatemala, Honduras, Mexico, Panama, Paraguay, Uruguay and other countries— you have the rights granted by the data protection law of your country of residence. At a minimum, we recognize the same rights described in Section 6 (access, rectification, deletion, objection and withdrawal of consent). To exercise them, write to [email protected].